All open-enrollment ELP programs, except for online courses, follow the refund policy as follows. Prior to the start of classes, students can receive a refund of tuition and fees minus the non-refundable $90 enrollment fee and the $410 tuition deposit*. Before the end of the first week of classes, students are entitled to a refund of 75% of tuition less the $90 enrollment fee and the $410 tuition deposit. Fees, insurance, and housing are governed by separate policies and may not be refundable depending on when a student withdraws.
*Applicants scoring below level 300 on our pre-arrival placement test will not be admitted and will receive a full refund.
If you paid for two or more sessions
If a student enrolls in multiple sessions and chooses to withdraw from future sessions, the ELP refund policy applies. If their cancellation impacts their eligibility for a multi-session discount, they will be charged the single-session rate.
Emergencies
If an emergency occurs, you must write a letter explaining the situation to the executive director. A refund or credit may or may not be approved depending on the circumstances. Fees, insurance, and housing are governed by separate policies and may not be refundable depending on when a student withdraws.
Online course refund policy
Prior to the start of classes, students can receive a refund of tuition minus the non-refundable $4 service fee and 25% of tuition. Before the end of the first week of classes, students are entitled to a refund of 75% of tuition less the non-refundable service fee and tuition deposit. There are no tuition refunds after the first week of class.
Professional Communication for the Global Workplace refund policy
Before classes start, students can receive a refund of tuition and fees minus the non-refundable $90 USD enrollment fee and the $260 USD tuition deposit. Before the first week of classes end, students can receive a refund of 75% of tuition minus the $90 USD enrollment fee and $260 USD tuition deposit. Fees, insurance, and housing are governed by separate policies and may not be refundable depending on when you withdraw.
